Personnel Training and Development
Currently Scheduled Classes

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Academy for Supervisors Online Prereq Modules

 

These modules are completed Online.  All online course content is only available on the State Network and can be found on the DOPLR Online Course List page.

To complete the FULL Academy for Supervisors training track you must:

  1. Enroll in the Online Academy for Supervisors Online Prereq Modules (the online portion of the course) AND the Academy for Supervisor Classroom - (AFSU Track) section of the course.
  2. Go to this website to locate the online modules.
  3. Complete each AFSU online module. These modules are only available on the State network and should be completed as part of "work hours"
  4. Submit a Course Completion form for the online section. It is listed near the module lists.
  5. After completing the modules, attend and complete the AFSU classroom portion of the course.

 

Note: 

 All AFSU Classroom Section completions dated before September 2018 are completions of the whole AFSUClassroom Training Track.

After September 2018 you must complete both the Classroom and the Modules section of AFSU to be considered as having completed the AFSU training track.

 



[Class Schedule] [Learning Objectives]
Complaint Investigations: Compliance Training for Managers and Supervisors (INVT)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

 

In this 55:29 Rapid Learning Institute Quick Take you will learn:

  • The steps involved in complaint investigations
  • What to do when a complaint surfaces
  • How to handle it properly from the get-go


[Class Schedule] [Learning Objectives]
Controlling Rumors: Filling the Vacuum (RMRS) Course

 

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

In this 8:58 minute Rapid Learning Institute Quick Take you will learn:

  • The role managers play in spreading or defeating rumors
  • Why rumors are a symptom of a larger problem
  • Two critical ingredients that feed the rumor mill and how to address a current rumor
  • How to turn rumor mongers into TRUTH mongers


[Class Schedule] [Learning Objectives]
Disability "Association" Discrimination: What is It? And How to Avoid It - (ADAS)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

In this 7:47 minute Rapid Learning Institute Quick Take you will learn:

  • How to recognize situations that involve disability "Association" discrimination and how it
  • differs from ordinary employee disability
  • What you have to do in such situations - and what you don't have to do


[Class Schedule] [Learning Objectives]
Employee Engagement: Focus, Capability and Will (ENGE)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

 

In this 11:27 minute Rapid Learning Institute Quick Take you will learn:

                      

  • A common mistake that backfires – and what’s most difficult about giving them
  • The one thing you MUST do to make sure your nonmonetary rewards have impact


[Class Schedule] [Learning Objectives]
Empowerment and Accountability (EMPR)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

 

In this 5:31 minute Rapid Learning Institute Quick Take you will learn:

  • What behavioral research has to say about deadline-setting and deadline missing
  • Why people often fail to meet deadlines they set for themselves
  • How to research applies to issues of employee empowerment and accountability


[Class Schedule] [Learning Objectives]
Ethics for State of Alaska Executive Branch Employees (ETHE)

All online course content is only available on the State Network and can be found on the DOPLR Online Course List page.

This online only Ethics for State of Alaska Executive Branch employees’ course is designed to teach employees knowledge of the ethical expectations and responsibilities applicable for all State of Alaska Executive Branch employees.



[Class Schedule] [Learning Objectives]
FMLA : Compliance Training for Managers and Supervisors (CMPT)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

In this 42:42 minutes Rapid Learning Institute Quick Take you will learn:

  • The 2009 FMLA revisions
  • Guidance on how to deal confidently with FMLA without burying you in confusing legalese


[Class Schedule] [Learning Objectives]
FMLA Certification: What Every Manager Must Know (FMCT)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

In this 8:52 minutes Rapid Learning Institute Quick Take you will learn:

  • The #1 mistake that will get you sued over employee abuse of FMLA intermittent leave
  • The three rules you must know to legally deal with intermittent leave abuse
  • How to handle employees who try to game the system


[Class Schedule] [Learning Objectives]
Framing Corrective Feedback in a Positive Way (FDPW)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

In this 4:47 minute Rapid Learning Institute Quick Take you will learn:

  • How a coach can frame corrective feedback n a positive way
  • Why that doesn't mean sugarcoating bad news or pulling your punches
  • Why this approach is far more likely to result in behavior change than traditional ways of delivering corrective feedback


[Class Schedule] [Learning Objectives]
Handling Excruciatingly Difficult Conversations (DFCN) Course

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

 

In this 8:41 minute Rapid Learning Institute Quick Take you will learn:

  • A template you can apply to many situations including: performance problems, use of foul language, inappropriate physical contact, excessive use of perfume, personal hygiene, unconscious rude behavior


[Class Schedule] [Learning Objectives]
How to Help Employees Bounce Back After Failure (BNCE)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

In this 5:50 minute Rapid Learning Institute Quick Take you will learn:

  • what works and doesn't work in helping employees recover from failure
  • how you can encourage people to forgive themselves for failing while still holding them accountable
  • a three-step model you can apply to help people bounce back after failure


[Class Schedule] [Learning Objectives]
Leading in a Crisis: How to Maintain Morale and Retain Your People (LDCR) course

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

 

In this 7:49 minute Rapid Learning Institute Quick Take you will learn:

  • The single most important leadership strategy in a crisis, which will give you credibility
  • A key insight into the psychology of employees that will help you motivate and retain them
  • A managerial roadmap for engaging employees in a time of crisis


[Class Schedule] [Learning Objectives]
Managing Team Conflict (MNTC) course

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

 

In this 9:52 minute Rapid Learning Institute Quick Take you will learn:

  • Why conflict is a powerful tool that team leaders must use to their advantage
  • What’s going on under the surface when disagreements become toxic
  • The ACES method of conflict resolution – a straightforward approach that can turn destructive conflict into constructive solutions


[Class Schedule] [Learning Objectives]
Managing Workplace Stress: How to Stay Productive Under Pressure (MGST)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

In this 5:05 minute Rapid Learning Institute Quick Take you will learn:

  • The results of a study on people working in one of the most high-stress workplaces you could imagine
  • How a series of short, simple exercises resulted in a surprising boost in productivity and kept stress at bay


[Class Schedule] [Learning Objectives]
New Manager Pitfalls How to Avoid Them and Succeed in a LeadershIp Role - (MGPT)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

In this 10:53 minutes Rapid Learning Institute Quick take you will learn:

  • The new manager's most common mistake
  • A Key insight to frame your new role and avoid common pitfalls
  • The number one thing your bosses want to see


[Class Schedule] [Learning Objectives]
Performance and the ADA: Evaluating Disabled Employees (PADA)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

In this 7:26 minute Rapid Learning Institute Quick take you will learn:

  • The most important thing to remember when evaluating employees with disabilities
  • What reasonable accommodation is and how it affects the evaluation process
  • Three things you DON'T have to do when reviewing workers protected by the ADA


[Class Schedule] [Learning Objectives]
Performance Feedback: The Seek-First-to-Understand Approach (PRFB) Course Module

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

 

In this 13:53 minute Rapid Learning Institute Quick Take you will learn:

  • The seek-First-to-Understand method for providing performance feedback
  • The #1 goal of performance feedback
  • The most frequently overlooked stage in traditional performance appraisal process

 



[Class Schedule] [Learning Objectives]
Performance Management (PERM)

This two-day course is designed for effective implementation of Performance Evaluations.  The course will help managers, supervisors and staff effectively implement the State of Alaska Performance Evaluation processes. Additionally the coaching model taught in this class can be applied to coaching for improvement for short term projects as well as the Performance Evaluation cycle.

This course replaces the Performance Appraisal and Performance Coaching classes. If you have attended those classes there is no need to attend this course other than for further development of your skills in this area.

The course will walk students through the Performance management process from the initial appraisal meeting, through intermediary coaching sessions, teach you how to effectively coach and negotiate skill improvement and apply standards to goals. You will learn how to document and manage the whole process, including writing the appraisal and having the final appraisal meeting.

Those who are not managers or supervisors will learn how to utilize the Performance Management Process to improve their performance and work with their managers to obtain a objective appraisal of their annual performance.

Specific Objectives:

  • Have knowledge of the State of Alaska Performance Management model and process.
  • Be able to perform the tasks associated with conducting the annual job analysis to ensure a current and accurate position description.
  • Have knowledge of the tasks associated with the Probationary and Annual Appraisal cycles.
  • Have knowledge of how to determine performance standards and expectations.
  • Be able to define basic coaching terms and have knowledge of the supporting skills associated with the behaviors and competency of coaching.
  • Be able to perform the tasks associated with preparing for and conducting a performance appraisal meeting.
  • Have knowledge of the Raters Guide and other statewide policies and procedures associated with performance management and employee appraisals.
  • Understand the benefits to the State, your organization and employee growth through the effective use of coaching and performance standards.

 



[Class Schedule] [Learning Objectives]
Six Managerial Styles You Need to Lead Effectively (6MGN) course module

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

 

In this 10:01 minute Rapid Learning Institute Quick Take you will learn:

  • Why “one-trick-pony” managers have limited value
  • Six management styles that great managers master
  • How to correctly deploy the right style for the situation


[Class Schedule] [Learning Objectives]
Tapping into Discretionary Effort (TIDE)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

In this 9:15 minute Rapid Learning Institute Quick Take you will learn:

  • What it takes to earn this level of employee engagement
  • How engagement affects the bottom line
  • How to combat three destructive narratives that cause employees to disengage


[Class Schedule] [Learning Objectives]
The Disciplinary Process - DISP
This one-day course is designed to teach supervisors and managers basic knowledge of the State of Alaska disciplinary process.

[Class Schedule] [Learning Objectives]
The Three-Dimensional Interview
Course prerequisite is one of the following three courses: "Academy For Supervisors" "Introduction to Supervision" or "Workplace Alaska for Hiring Managers."

The Three-Dimensional Interview (3DIN) course is designed to teach participants concepts, knowledge and skills necessary to conduct a structured interview using behavior based interviewing techniques. The course focuses on hiring the job candidate who is the best fit in terms of capability (job skills and knowledge), commitment (motivation and attitude) and chemistry (alignment of values and work styles).

This is a one-day class from 8:00 am to 4:30 pm.

[Class Schedule] [Learning Objectives]
Time Management: Why It's Not About Time (TMMT) course module

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

 

In this 7:17 minute Rapid Learning Institute Quick Take you will learn:

  • Why employees are perceived as being good, or bad, at managing their time
  • The list that matters more than any other
  • The #1 enemy of good time management.

 



[Class Schedule] [Learning Objectives]
Unlocking the Power of Non-Monetary Rewards Course (PNMR)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

In this 11:27 minute Rapid Learning Institute Quick Take you will learn:

  • A common mistake that backfires - and what's most difficult about giving them
  • The one thing you MUST do to make sure your nonmonetary rewards have impact


[Class Schedule] [Learning Objectives]
Valuing Diversity - VDIV
State of Alaska Valuing Diversity Vision Statement:  The State of Alaska, as an employer and service provider, recognizes the need to respect and treat equally all people it hires and serves. We also recognize that the state is in a position to teach by example and offer leadership in sensitivity to diversity. Our concept of diversity is broad, extending beyond those categories of peoples formally recognized and protected by law. Valuing the diversity of a workforce representative of all Alaskans enriches the quality of our service to the people of Alaska.

This one-day course is designed to teach the basic concepts and knowledge necessary to understand diversity issues and build awareness of the value of diversity in the workplace.

Important Note:  All employees must attend this course; supervisors must attend within one year of appointment.






[Class Schedule] [Learning Objectives]
When Your People Resist Change: Turning Objections into Objectives (CNRL)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

In this 7:39 minute Rapid Learning Institute Quick Take you will learn:

  • How to deal with employee objections and win buy-in
  • Why efforts to "counter" objections often backfire
  • Why an objection is something to be embraced
  • A three-step method to disarm resistance instead of escalating it


[Class Schedule] [Learning Objectives]
Why 80% of Training Doesn’t Stick and What You Can Do About It (STCK)

**********This is an ONLINE course.  You can ignore the automatic Trainalaska email you receive after you enroll*********

Access the online class at this location.

In this 8:54 minute Rapid Learning Institute Quick Take you will learn:

  • Why most training fails when treated as an event
  • What you can do to make it succeed through "interval reinforcement"
  • The four R's of training application


[Class Schedule] [Learning Objectives]
Workplace Alaska for Hiring Managers - WPAK

All online course content is only available on the State Network and can be found on the DOPLR Online Course List page.

 

A Self-Learning Course: (This course is only offered as a self learning guide.)

This course teaches Hiring Managers and Hiring Assistants the basic knowledge and essential information needed to comply with legally defensible hiring practices. 
The average time to complete the course is 180 minutes.

What to do:
(Please follow these steps to obtain Hiring Manager/Assistant access to Workplace Alaska AND ensure your training records reflect your completion of this course)

  1. Obtain the Workplace Alaska Self Learning Guide.Follow the guide, finish assignments within the guide and certify that you have fulfilled the training requirements by completing Addendum's 1,2,& 3 included in the guide.
  2. Submit the Course Completion form to get credit for the course. (for your training records)
  3. Obtain and complete the Workplace Alaska Certification Form.
  4. Submit the completed Certification form to your Agency HR Staff. (for your access permissions)
(If you completed the Academy for Supervisors Course AFTER February 2013  it is not necessary to complete the Workplace Alaska Self Learning course to gain Hiring Manager access to Workplace Alaska. Submit a completed Workplace Alaska Certification Form and email a copy  to Training & Development.)


[Class Schedule] [Learning Objectives]